TERMS AND CONDITIONS OF SALE

1. Introduction and Acceptance

Welcome to TheRightAstrologer.com (“Website”). These Terms and Conditions (“Terms”) govern your access to and use of our Website and services (“Services”). By using our Website or Services, you (“User,” “you,” or “your”) acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or Services.

By accessing our Services, you represent that you are at least 18 years of age (or the age of majority in your jurisdiction) and legally capable of entering into binding contracts. If you are using the Services on behalf of an organization, you agree to these Terms on behalf of that organization and represent that you have the authority to do so.

2. Overview of Services

TheRightAstrologer.com provides a range of astrological, tarot, numerology, Vastu, and Lal Kitab consultation services, which include both free introductory sessions and paid consultations. Our Services may involve personal consultations, predictive readings, tarot card sessions, astrology chart analyses, and guidance on Lal Kitab remedies. All sessions are conducted online (via video, phone, or other digital communication methods) and are available to clients worldwide unless specified otherwise.

These Terms apply to all users of our Services, regardless of location. The Services offered, along with any related content, features, technologies, or functions, are made available to you by TheRightAstrologer.com subject to these Terms.

3. User Eligibility and Conduct

Eligibility: By using our Website or booking a Service, you confirm that all information you provide is truthful and accurate. You agree not to impersonate any person or entity or misrepresent your identity or affiliation in any way.
Use of Services: You agree to use our Services for personal, non-commercial purposes only. You will not use the Services for any unlawful or prohibited activities, nor attempt to disrupt or interfere with the Services’ proper functioning.
Account Security: If account creation is required, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account. You must immediately notify us of any unauthorized use of your account or any other security breaches.

4. Booking Appointments

4.1 Booking Process

All consultations, whether free or paid, must be booked online through our Website. At the time of booking, you may be required to provide certain information (such as your name, contact details, birth information, and relevant personal details) and complete payment for paid services.

You are solely responsible for ensuring that all information you provide during booking is accurate and up-to-date. Confirmation of your appointment will typically be sent via email or through the Website’s user dashboard. TheRightAstrologer.com reserves the right to refuse or cancel any booking if it violates these Terms or if we suspect fraudulent or malicious intent.

4.2 Personal Data Collection for Bookings

During the booking process, we collect personal data which may include, but is not limited to, your birth date, birth time, birth location, health-related details, and other information pertinent to providing astrological or tarot readings. This information is collected solely for predictive purposes – it enables our astrologers and consultants to prepare accurate charts, readings, and personalized advice tailored to you.

All personal data collected is subject to our Privacy Policy (see Section 8 below) and is handled with strict confidentiality. By providing this information, you consent to our use of it for the purpose of delivering the Services you have requested.

5. Rescheduling Policy

We understand that schedules can change. TheRightAstrologer.com offers a flexible rescheduling policy under the following conditions:

One-Time Reschedule: You may reschedule your confirmed consultation once, without incurring any additional fees, provided that you request the reschedule at least 24 hours before your originally scheduled session.
Reschedule Window: The new appointment date and time must fall within 15 days of the original scheduled session date.
Procedure: To reschedule, you must contact us via the designated rescheduling link, email, or customer service number provided in your booking confirmation. We will do our best to accommodate your preferred new time slot, subject to our consultants’ availability.

If you fail to request a reschedule at least 24 hours in advance or do not attend the scheduled session (a “no-show”), you will forfeit the session and will not be entitled to a refund (for paid services) or another free session (for initial complimentary consultations). Any further rescheduling beyond the one-time allowance may be treated as a new booking and subject to additional charges at our discretion.

6. Cancellation and Refund Policy

TheRightAstrologer.com maintains a strict no-cancellation, no-refund policy due to the personalized and time-sensitive nature of our services:

No Cancellations: Once a booking is confirmed (for either free or paid sessions), it cannot be canceled. Our consultants allocate time and prepare materials for your session in advance; thus, we cannot accommodate cancellations.
No Refunds: Payments made for consultations are non-refundable. This applies to missed appointments, dissatisfaction with the service, or any other reason. By purchasing a consultation, you acknowledge and accept that all sales are final.
Rescheduling Only: The sole remedy for scheduling conflicts or unforeseen circumstances is rescheduling the session (as outlined in Section 5 above). There are no refunds, but you are allowed one reschedule within the specified 15-day window at no extra charge.
Exceptional Circumstances: In the rare event that TheRightAstrologer.com must cancel a session (e.g., due to consultant unavailability or technical issues), we will notify you as soon as possible. In such cases, you will be offered the option to reschedule at a mutually convenient time. Refunds in these provider-initiated cancellation cases may be considered on a discretionary basis, especially if rescheduling is not feasible.

By making a booking, you agree to this Cancellation and Refund Policy. We encourage you to ensure your availability for the selected time slot before confirming a booking.

7. Fees and Payment

For paid consultations and services, the following terms apply:

Pricing: All prices for services are listed on our Website. Prices are subject to change at any time at the sole discretion of TheRightAstrologer.com. Any changes will not affect bookings that have already been confirmed.
Payment: Payment must be made in full at the time of booking. We accept various forms of payment (e.g., credit cards, debit cards, digital wallets, etc.), as indicated during the checkout process. All payments are processed through secure third-party payment gateways.
Payment Security: We do not store your full payment card details on our servers. All transactions are encrypted and processed through reputable payment processors. However, TheRightAstrologer.com is not responsible for any payment processing errors or fees, or any breach of security caused by third-party payment gateways.
Taxes: Prices listed may not include applicable taxes or fees, depending on your jurisdiction. You are responsible for paying any such taxes or additional charges.

If a payment is not successfully settled (due to expiration, insufficient funds, or otherwise), we reserve the right to cancel your booking. You agree to provide current, complete, and accurate purchase and account information for all purchases made via our Website.

8. Privacy and Data Protection

Your privacy is extremely important to us. Our Privacy Policy governs the collection, use, and protection of your personal data on TheRightAstrologer.com. By using our Services, you consent to the collection and use of your data in accordance with our Privacy Policy. Key points include:

Data Collected: We collect personal information such as name, contact details, birth information, health and life details (as provided by you for consultative purposes), and payment information (processed via third-party payment gateways). This data is used strictly for providing and improving our Services, processing bookings, and personalizing your consultation experience.
Use of Data: Personal data is used for scheduling appointments, preparing astrological charts or tarot readings, delivering consultation services, and sending you service-related communications (e.g., confirmations, reminders, follow-ups).
Data Security: We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure; therefore, we cannot guarantee absolute security.
Data Sharing: We do not sell or rent your personal data to third parties. We may share your information with our affiliated consultants strictly on a need-to-know basis for delivering the Services. We may also share data when required by law, regulation, or court order, or to protect our rights and safety or those of our users.
International Users: Since our Services are offered internationally, your data may be transferred to or processed in countries other than your country of residence. Regardless of where processing occurs, we apply the same protections described in our Privacy Policy.
Retention: We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. You may have certain rights regarding your personal data (e.g., accessing or correcting information, withdrawing consent), which are detailed in our Privacy Policy.

For comprehensive information, please review our full Privacy Policy (accessible via the Website’s “Privacy Policy” link). Using our Website and Services indicates that you have read and agree to the Privacy Policy.

9. Disclaimer of Predictive Services

Our Services, including astrology readings, tarot card consultations, numerology analyses, Lal Kitab remedies, and any other advice or information provided, are subject to the following disclaimers:

No Guaranteed Outcomes: All consultations, predictions, and advice provided by TheRightAstrologer.com are based on our consultants’ expertise in astrology, tarot, numerology, and related fields. However, astrological and tarot readings are interpretative. There is no guarantee that the predictions or guidance provided will come to fruition or produce specific outcomes. Results may vary from person to person.
Entertainment and Informational Purposes: Our services should be seen as tools for guidance and personal reflection. They are provided for informational and entertainment purposes and to offer potential insights into one’s life. They are not a substitute for professional advice in areas such as medical, legal, financial, or psychological matters.
Personal Responsibility: You are solely responsible for any actions you take based on the information or advice received during a consultation. TheRightAstrologer.com and its consultants will not be liable for decisions made or actions taken by you in reliance on our services.
Not Professional Advice: Always seek the advice of a qualified professional (doctor, lawyer, financial advisor, etc.) for any health, legal, financial, or other issues that go beyond the scope of an astrological or tarot consultation. Our consultants do not provide medical diagnoses, legal counsel, or financial planning; any such interpretations drawn from our sessions are not endorsed as professional advice.
Service Modifications: We reserve the right to modify or discontinue, temporarily or permanently, any aspect of our Services at any time. We are not liable for any modification, suspension, or discontinuation of the Services.

By using our Services, you acknowledge and agree that you fully understand these disclaimers and that you will use our Services with an open mind and discretion.

10. Intellectual Property Rights

10.1 Website Content

All content on TheRightAstrologer.com, including but not limited to text, graphics, logos, images, videos, software, and audio clips, as well as the compilation thereof, is the property of TheRightAstrologer.com or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

Copyright: The collective content on the Website is © 2025 TheRightAstrologer.com, all rights reserved. Individual pieces of content (articles, images, etc.) may also be subject to their own copyrights.
Trademarks: “The Right Astrologer” and associated logos or graphics are trademarks or service marks of TheRightAstrologer.com. You are not granted any right or license to use any trademarks by using our Website or Services.

10.2 User Content and Usage Rights

Personal Use: You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its content for your personal, non-commercial use. This license does not include any rights to reproduce, distribute, modify, display, perform, or publicly create derivative works of our content without explicit written permission.
Prohibited Use of Content: You agree not to copy, reproduce, sell, resell, or exploit any portion of the content, the Services, or access to the Services without express permission from TheRightAstrologer.com. Engaging in data mining, scraping, crawling, or using any automated means to extract data from the Website without our consent is strictly prohibited.
User-Provided Content: If you submit or post any content (such as testimonials, comments, or questions) on the Website or through our social media channels:
- You grant TheRightAstrologer.com a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media. This is for the purpose of operating, promoting, and improving our Services.
- You represent that you have all necessary rights to the content you submit, and that such content does not infringe on the rights of any third party or violate any laws.
- We reserve the right to remove or edit user submissions for any reason, including if we believe they violate these Terms or any applicable law.

10.3 Third-Party Content and Links

Our Website may contain links to third-party websites or display content not owned by TheRightAstrologer.com (for example, embedded social media feeds, partner offers, or external articles). We do not claim ownership of any third-party content and the respective owners retain all their rights. TheRightAstrologer.com is not responsible for such third-party content or sites, which have their own terms and policies. Accessing third-party links from our Website is at your own risk, and you should review the terms and policies of any third-party sites you visit.

11. Limitation of Liability

To the fullest extent permitted by law, TheRightAstrologer.com and its owners, directors, officers, employees, consultants, affiliates, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages (including but not limited to damages for loss of profits, goodwill, data, or other intangible losses) arising out of or relating to your use of (or inability to use) the Services or the Website, even if we have been advised of the possibility of such damages.

Specific instances where liability is limited include (but are not limited to):

Service Outcomes: We are not responsible for the accuracy or reliability of any prediction, advice, or information provided during a consultation. You assume full responsibility for decisions and actions taken based on the Services.
Service Availability: We make no guarantee that the Website or Services will be uninterrupted, timely, secure, or error-free. Technical issues or maintenance may occasionally result in temporary service disruptions.
Data Breach or Loss: While we implement security measures to protect your data (as detailed in Section 8), no system is completely secure. We are not liable for unauthorized access, hacking, data loss, or any other breaches beyond our reasonable control.
Third-Party Acts: TheRightAstrologer.com is not liable for the acts or omissions of third parties, including any issues caused by third-party platforms or payment gateways, or the content/actions of any external websites linked to our Services.
Force Majeure: We shall not be liable for any failure or delay in our performance under these Terms due to circumstances beyond our reasonable control, such as acts of God, natural disasters, war, acts of terrorism, civil unrest, labor shortages, internet or utility outages, or other disruptions.

Maximum Liability: In jurisdictions where limitations of liability for consequential or incidental damages are not allowed, our liability is limited to the maximum extent permitted by law. In all cases, our aggregate liability to you for any and all claims arising from or related to the use of the Services or these Terms will not exceed the amount you paid to TheRightAstrologer.com for the specific service in question, or one hundred US dollars (USD $100) if you have not had any payment obligations to TheRightAstrologer.com, whichever is greater.

12. Indemnification

You agree to indemnify, defend, and hold harmless TheRightAstrologer.com, its owners, directors, officers, employees, consultants, affiliates, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) that arise from or relate to:

Your use or misuse of the Website or Services.
Any violation of these Terms by you.
Any breach of your representations and warranties set forth in these Terms.
Your violation of any law or the rights of a third party (including intellectual property rights or privacy rights).
Any content you submit or make available to the Website (such as user testimonials or comments) that infringes any rights of a third party or violates any law.

We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (without limiting your indemnification obligations in respect of that matter), and in such cases, you agree to cooperate with our defense of such claim.

This indemnity obligation will survive the termination or expiration of these Terms and your use of the Services.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms and any dispute or claim arising out of or relating to these Terms, the Services, or the Website (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of India, without giving effect to any choice or conflict of law provision or rule. This governing law applies unless otherwise required by the law of the country in which you reside.

13.2 Jurisdiction

You agree that any dispute arising from or related to these Terms or the use of our Services that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the courts of Gurugram, Haryana (India), except where local law in your jurisdiction requires otherwise. If you reside outside of India, you may also have the right to bring legal proceedings in your local courts or to seek recourse through your local consumer protection laws, to the extent applicable.

13.3 Dispute Resolution and Arbitration

Before pursuing formal legal action, we strongly encourage you to first contact us directly to seek an informal resolution. Many concerns can be quickly resolved through our customer service team.

If a dispute cannot be resolved informally, the following terms apply:

Arbitration Agreement (Optional): For Users not bound by any statutory dispute resolution provisions, any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Services may be referred to and finally resolved by arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996. The arbitration shall be conducted by a single arbitrator appointed by TheRightAstrologer.com, and the seat of arbitration shall be New Delhi, India. The language of arbitration shall be English.
Exceptions: Either party retains the right to seek injunctive or equitable relief in a court of competent jurisdiction to prevent (1) theft, piracy, or unauthorized use of intellectual property, or (2) unauthorized disclosure of confidential information.
Legal Fees: In any legal action or arbitration relating to these Terms, the prevailing party shall be entitled to recover its reasonable attorneys’ fees and costs from the other party, in addition to any other relief granted.

This dispute resolution section shall survive any termination of these Terms.

14. Changes to the Terms and Services

TheRightAstrologer.com may, in its sole discretion, modify or revise these Terms at any time. If we make material changes to these Terms, we will provide notice through the Website (such as a prominent notice on our homepage or via email notification to registered users) prior to the change becoming effective. The date at the top of this page indicates the last update.

By continuing to access or use our Services after any revisions become effective, you agree to be bound by the updated Terms. If you do not agree to the new Terms, you must stop using the Services. It is your responsibility to review these Terms periodically for any changes.

We also reserve the right to modify or discontinue any part of our Services at any time (including adding or removing features or discontinuing certain consultation types or products that may be offered in the future, such as healing items or personalized reports). We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

15. Miscellaneous

Entire Agreement: These Terms, along with our Privacy Policy and any other legal notices published by TheRightAstrologer.com on the Website, constitute the entire agreement between you and TheRightAstrologer.com concerning your use of the Website and Services. It supersedes all prior agreements, proposals, or communications (oral or written) relating to the same subject matter.
No Waiver: Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of that right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of TheRightAstrologer.com.
Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason by a court or arbitrator of competent jurisdiction, that provision shall be eliminated or limited to the minimum extent such that the remainder of the Terms will continue in full force and effect.
Assignment: You may not assign or transfer these Terms (or any of your rights or obligations under these Terms) without our prior written consent. We may freely assign, transfer, or delegate these Terms or any of our rights and obligations without notice or consent.
Third-Party Rights: These Terms do not and are not intended to confer any rights or remedies upon any person other than the parties to these Terms (TheRightAstrologer.com and the User).
Termination: We reserve the right to terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason (including breach of these Terms). Upon termination, your right to use the Services will cease immediately, but the provisions of these Terms that by their nature should survive termination (such as intellectual property rights, indemnities, disclaimers, and limitations of liability) shall survive.

16. Future Services and E-commerce

TheRightAstrologer.com continually seeks to expand and improve its offerings. While currently focused on consultations, we anticipate offering additional products and services in the future (for example, astrological reports, healing items, crystals, or other spiritual merchandise). The following preemptive terms apply to such future offerings:

Product Descriptions: We aim to describe any future products (like healing items or reports) as accurately as possible. However, we do not warrant that descriptions, images, or other content will be completely accurate, reliable, or error-free. If a product is listed at an incorrect price or with incorrect information, we reserve the right to refuse or cancel any orders placed for that product.
Sales and Shipping: Any future sale of physical goods will include additional terms such as shipping policies, delivery times, import duties for international orders, and return policies (which might differ from the no-refund policy on services, depending on the nature of the goods). These will be provided on the Website when such products become available.
No Medical or Therapeutic Claims: Any healing items or remedies offered in the future are not intended to diagnose, treat, cure, or prevent any disease or condition. They are meant to complement your astrological consultation experience. Always seek professional medical advice for health-related concerns.

This section is provided to set expectations; detailed terms will accompany any new features or products when they are launched.

17. Contact Information

If you have any questions, concerns, or feedback regarding these Terms or any other aspect of TheRightAstrologer.com, please feel free to contact us:

Email: info@therightastrologer.com
Phone: +91-9582315599
Contact Form: You may also reach out via our Contact Us page or through the helpdesk ticket system on our Website.

We will do our best to respond to inquiries within 2 business days. Your feedback and questions are important to us as we strive to provide a high-quality, transparent service.

By using TheRightAstrologer.com and its Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions in their entirety. These Terms constitute a binding agreement between you and TheRightAstrologer.com.

Thank you for trusting The Right Astrologer as your guide to the stars!